- rustanddustAsked on March 28, 2018 at 01:20 PM
Hello - I upgraded my free account to a Bronze account and paid the $190 for the yearly rate.
I did not see that the Bronze account only allows you to accept 10 payments. I need to upgrade to the Silver so I can take 100 payments. How do I do that so I still get my credit for the $190 I paid for the Bronze? Thanks!
- JotForm SupportTREVONAnswered on March 28, 2018 at 02:19 PM
Kindly follow the guide below on how to upgrade your account. Once you select the plan you want to upgrade to you will pay full amount and your account will be upgraded.
You will then request for a refund after you have upgraded and we will process a refund on the first payment you made.
Kindly do let us know if you need further assistance on the same.