How do I make a form that has been edited go back to the original sender

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    maintcoord
    Asked on March 28, 2018 at 04:03 PM
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    jonathan
    Answered on March 28, 2018 at 06:06 PM

    I think what you are looking for is the Autoresponder Email.

    Check the user guide: Setting up an Autoresponder Email

    The Autoresponder Email will send an auto email to the sender every time they submit the form.

    Let us know if you need further assistance.


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    maintcoord
    Answered on March 28, 2018 at 06:43 PM
    What I am having an issue with is that once I have made a change on the edited form the original sender will not receive an email I will receive an email and so will the Operations direcetor but the original sender will not I have looked at the settings and they show to send a email back to the original sender and it will not do it
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    jonathan
    Answered on March 28, 2018 at 08:10 PM

    You can have the original sender receive again the email by re-submitting the submission. 

    You can re-submit the submissions by going to EDIT mode in the View Submission panel.

    User guide: How to View Form Submissions

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    Steps:

    In the form Autoresponder Email make sure the Send on Edit is YES.

    1522282121zzz 2018-03-29 08.08.04.png


    In View Submissions:

    1. Click on EDIT button (right-top button) to go to edit mode.

    2. While in edit mode click Submit button to submit again the form.

    These process will trigger again the sending of emails of the form.


    I hope this help. Let us know if this did not work.