Is JotForm the part of any other company?

  • purechoice
    Asked on March 28, 2018 at 4:07 PM

    I signed up for "The Traffic Difference" on March 22nd and have not heard from them.

    Do you know how I can contact them?

    Thanks,

    Donald Dahlberg

  • Kevin Support Team Lead
    Replied on March 28, 2018 at 6:09 PM

    I'm not sure if I understood your question, please note that you may have submitted a JotForm form, but unfortunately we cannot provide the information about them if they have an account with JotForm, also we do have not access to their workflow so you would need to contact them directly using the information on their website.

    Thanks. 

  • purechoice
    Replied on March 28, 2018 at 7:43 PM
    There's no contact info on their website. They sent me to yours. The
    company name is Website Internet Services, Inc. I paid them $165.25 for 175
    clicks.
    Are you not part of this company?
    ...
  • Kevin Support Team Lead
    Replied on March 28, 2018 at 9:02 PM

    No, we're not part of any other company as far as I know so anyone else should be charging you on behalf of JotForm or be related to JotForm, we have our own pricing that is handled by our payment processors and you can see the details here: https://www.jotform.com/pricing 

    Now, how did they send you here? Did they send an email? 

    If so, may you please provide us with that? 

    I can see you have submitted this form http://www.jotform.us/form/61677056059160, but there is not any payment information so I assume you paid through another method, the form's owner is under a free email, not a corporate one. 

    You may also read more about JotForm here: https://www.jotform.com/about/ 

    Thanks. 

  • purechoice
    Replied on March 28, 2018 at 11:43 PM
    After I paid jottorm.com just appeared on my screen. I just assumed you
    were part of their company. Their url is thetrafficdifference.com.
    ...
  • tina JotForm Developer
    Replied on March 29, 2018 at 7:24 AM

    I was not able to find any form belongs to JotForm on this webpage: thetrafficdifference.com. We are not part of this company. You can get more information about JotForm via this page:  https://www.jotform.com/about/