Out of submission storage

  • sourlandconservancy
    Asked on March 28, 2018 at 4:20 PM

    I'm out of submission storage, so I purged a few large folders.  I'm still out of storage.  How can I free up more space?

  • David JotForm Support Manager
    Replied on March 28, 2018 at 6:18 PM

    Please note that submissions storage will not disable your forms, it will simply delete the oldest submission in your account each time a new submission is received when the limit(up to 500) has been reached.

    Your forms are not available, because you have reached the monthly submissions limit(total submissions you can receive per month), so you can either upgrade to Bronze, Silver, or Gold, or wait for the counter to reset on the first day of the following month(April 1st).

    Let us know if you have more questions.