What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I ran almost out of space but after deleting submissions I'm still over quota.... how come? My form is still disabled ... please help

    Asked by dierenarts on October 29, 2012 at 02:07 PM
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    Answered by AtacanC on October 29, 2012 at 03:40 PM

    First off, thanks for contacting us. As you know a free account is limited to receiv 100 regular submissions, 10 SSL submissions and 10 Payments (whichever comes first) per month. Deleting your current submissions will not change your submission counts. Since it's the first time, i have reduced your submission count to 80 and reactivated your account. Please remember that we can only do it once. The counts reset to 0 on the 1st day of every month. The next reset is on 1st November.

    Feel free to contact us, if you have any other questions.

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    Answered by pinoytech on October 29, 2012 at 05:47 PM

    In addition, deleting submissions only clears/free up your storage space but not reset submission quota.