Usage: Upload space limit

  • Profile Image
    hanfu
    Asked on March 28, 2018 at 09:59 PM

    Hi,

    I almost clear all the file in my account but why still have 84mb in my account?
    Is that form also contribute in space?

    Thanks. 

  • Profile Image
    gizem
    Answered on March 29, 2018 at 04:50 AM

    Upload space limit is related to uploaded file on your forms via file upload field you used. It does not refer to your forms itself.

    "Upload Space (total):  This limit refers to your forms that use a file upload field. The submissions can have file attachments on them and these files will take up the "Upload Space" limit. Note that this does not reset, this is fixed. If you wish to free up your upload space, you can delete submissions that have file uploads on them, but please do keep in mind that deleting submission data is irreversible and will permanently remove the data in our servers."

    For our free users, we provide 100MB space. I can see you have file upload field on your form. Your uploaded files can occupy 84 MB space.

    Check this guide out: Understanding Your Account Usage and Limits

    You may consider the upgrading your account. You can find our features and pricing here.

    If you have any further questions, feel free to contact us.