YOUTUBE Video won't change

  • kellywsmith
    Asked on March 29, 2018 at 2:39 AM

    Here is a video showing the problem. I can't change the video in my form widget. 

    https://screencast.com/t/QHAHhi5rM8


    Thanks

    Kelly

    Page URL: https://form.jotform.com/80758261785165
  • Adrian
    Replied on March 29, 2018 at 8:35 AM

    Please don't forget to click UPDATE WIDGET after you change the YouTube URL.

    YOUTUBE Video wont change Image 10

    I was able to change the video in a cloned form.

    YOUTUBE Video wont change Image 21

    If you are still having problems, removing the widget and adding it again should definitely fix the issue.

    Let us know if you are still facing issues.

  • Adrian
    Replied on March 29, 2018 at 8:37 AM

    Also, try clearing the Cache of your forms after you make changes.

    Help Article: How to Clear Your Form Cache?