YOUTUBE Video won't change

  • Profile Image
    kellywsmith
    Asked on March 29, 2018 at 02:39 AM

    Here is a video showing the problem. I can't change the video in my form widget. 

    https://screencast.com/t/QHAHhi5rM8


    Thanks

    Kelly

  • Profile Image
    Adrian
    Answered on March 29, 2018 at 08:35 AM

    Please don't forget to click UPDATE WIDGET after you change the YouTube URL.

    15223267335.jpg

    I was able to change the video in a cloned form.

    15223267941.jpg

    If you are still having problems, removing the widget and adding it again should definitely fix the issue.

    Let us know if you are still facing issues.

  • Profile Image
    Adrian
    Answered on March 29, 2018 at 08:37 AM

    Also, try clearing the Cache of your forms after you make changes.

    Help Article: How to Clear Your Form Cache?