Why is our autoresponder not working?

I cant seem to find out why auto responder is not working. any advice on this please

The reason Autoresponder is not working on your form is because the form does not have autoresponder configured. What has been configured is email notification. Which upon checking is configured properly.

Kindly follow the guide below on creating autoresponder and notification emails for your form.

https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

https://www.jotform.com/help/25-Setting-up-Email-Notifications

https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings