Payment Field on Card Form: list all products in a single page instead of having navigation

  • campbeechcliff
    Asked on March 29, 2018 at 10:12 AM

    Hello. I am attempting to construct a new form using your new card layouts but I am running into the issue that the default size of the card doesn't allow my products page to list all the products. I find the multiple pages within a card to be confusing for my end users. Is there anyway to allow a card to be larger?

  • Welvin Support Team Lead
    Replied on March 29, 2018 at 11:44 AM

    It's currently not possible to list all products. Our developers had optimized the view, and instead of the scrollbar, they made it into pages. Allow me to request this option to list items to our backend team. If we have an update, we'll let you know here. 

    In the meantime, you may consider putting a note in the description area that would instruct users to navigate to other pages to view other product items. 

  • campbeechcliff
    Replied on March 29, 2018 at 12:43 PM
    Thank you. I think I will go back to the traditional form format for this task. Thank you.
    ...
  • Rose
    Replied on March 30, 2018 at 7:11 AM

    Please note that this is a design decision taken already. This multipage payment field is seen or not seen according to screen size where the form is viewed. If the products fits on single page at that screen, all the products are seen on a single card.

    If you ned any further assistance by our side, please do let us know.