Submissions: How secure are they & How long are they saved?

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    jbunch359
    Asked on March 29, 2018 at 10:56 AM

    How long are submissions saved. Are they secured? 

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    aubreybourke
    Answered on March 29, 2018 at 12:22 PM

    1) How long are submissions saved? 

    Submissions are saved permanently. Unless of course you delete them (or the form containing them).

    Note however, that you are currently on the FREE plan. On this plan you are limited to 500 submissions across all forms. If you go over this limit your older records will be overwritten with the newer submissions. When this happens its possible for us to restore your total submissions. But only when you purchase any paid plan. All paid plans do not have this limit.


    2) Are they secured? 

    We have a very high standard of security. You can read about it all here:

    https://www.jotform.com/security