Form calculation stops working

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    bkkstrider
    Asked on March 29, 2018 at 01:03 PM

    Hi,

    Form calculation widget is not working. 

    There is a age calculator in my form. It's not working lately until now.


    Please help me to fix.



  • Profile Image
    EltonCris
    Answered on March 29, 2018 at 02:04 PM

    Sorry about that. It was due to the update on the basic captcha field but it has now been fixed. It should be working now. Kindly check.

  • Profile Image
    bkkstrider
    Answered on March 29, 2018 at 02:12 PM

    Hi 

    It's working now. Thank you.

    May I know where I can follow the system maintenance news? Because while the jotform system get updated it effects to my forms, especially a form with payment.


    Thanks

  • Profile Image
    EltonCris
    Answered on March 29, 2018 at 03:11 PM

    Unfortunately, we do not have an update page for issues that occurs on a short period. We, however, post an announcement on the support forum home page once there's a system wide problem affecting all users.

    Thanks