Switching Payment Options from Paypal to Square

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    Asked on March 29, 2018 at 01:39 PM


    Our organization is moving away from using Paypal and would like to switch all of our current jotforms to payments connected with Square.  Can you please provide the steps in which to do this without losing our data? 

    I tried to "hide" the paypal option at the botttom of the form but I still wasn't able to add the Square payment option

    Thank you,


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    Answered on March 29, 2018 at 02:51 PM

    If you delete the PayPal payment field, its already collected data will be lost. However, the product configuration will remain the same.

    So, if you don't want to lose the already collected data, the only option would be cloning your form and using the cloned version: https://www.jotform.com/help/27-How-to-Clone-an-Existing-Form-from-Your-Account