No document attached when testing the autoresponder

  • kaitlynwargo
    Asked on March 29, 2018 at 1:40 PM

    I have attached a document to my thank you email, but when i send a test there is no attachment visible. 

    Jotform Thread 1429956 Screenshot
  • Elton Support Team Lead
    Replied on March 29, 2018 at 2:54 PM

    You will have to make an actual submission in your form and make sure to enter your email address in the email address field so you will receive the autoresponder message with the attachment. Can you try this? Let us know how it goes afterward. Thanks