- mhoustonAsked on March 29, 2018 at 02:42 PM
I've attached a PDF document to my auto response email (see screenshot). However, when I test it, the PDF isn't attached to the email.
Not sure what I'm doing wrong as I've used this functionality before without a problem.Page URL:
- JotForm SupportdavidAnswered on March 29, 2018 at 03:33 PM
The test email will not send the PDF attachment, nor will it send to any address other than the default account address. To test the attachment PDF, send a submission through the form to trigger the autoresponder email.
- mhoustonAnswered on March 29, 2018 at 03:34 PM
Thanks David. You're correct, it works when I place a submission through the form.