Adding a PDF to a autoresponder

  • mhouston
    Asked on March 29, 2018 at 2:42 PM

    I've attached a PDF document to my auto response email (see screenshot). However, when I test it, the PDF isn't attached to the email. 

    Not sure what I'm doing wrong as I've used this functionality before without a problem. 

    Jotform Thread 1430073 Screenshot
    Page URL: https://form.jotform.com/80875392959173
  • David JotForm Support
    Replied on March 29, 2018 at 3:33 PM

    The test email will not send the PDF attachment, nor will it send to any address other than the default account address.  To test the attachment PDF, send a submission through the form to trigger the autoresponder email.

  • mhouston
    Replied on March 29, 2018 at 3:34 PM

    Thanks David. You're correct, it works when I place a submission through the form.