- CourtneyMarksAsked on March 29, 2018 at 02:55 PM
My JotForm is setup to receive payments through PayPal. The form says payments have been received. Money is not in my PayPal account.
- JotForm SupportdavidAnswered on March 29, 2018 at 04:05 PM
I checked the submissions for your form and only one submission appears to have had a payment processed. Possibly due to no value being present in the payment field. The payment for the most recent submission should have been sent and there is a transaction ID for reference. That ID can be viewed from the submissions page for your form: