Subscription: Payment did not go through

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    Asked on March 29, 2018 at 03:13 PM

    I recieved a letter stating my payment did not go through. Please tell me what to do to rectify this.

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    Answered on March 29, 2018 at 04:25 PM

    We need you to update your credit card info with a suitable balance so that your subscription won't be downgraded to free.

    Please let us know if we can be of further assistance.