Need help with our account

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    Harold Harper 
    Asked on March 29, 2018 at 08:13 PM

    Hello and how are you, well I have a problem, my old phone is broke, and my square cash name is Ok4real, as I tried to install it on my new phone it will not take my Ok4real, at this time I still have money in my account, under that name, so how do I get the new phone to work

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    Answered on March 30, 2018 at 12:50 AM

    It looks like that you are referring to a different service account that is not provided by JotForm. Please be noted that JotForm is a web based form builder that helps in creating forms, surveys, application forms to collect responses from your users. Please refer to our FAQs for more information.

    If you are referring to your JotForm account, please provide us with the account username so that we can take a look again.