What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I sign up for a premium monthly subscription and I cancel, will my form remain at 1,000 monthly submissions or will it drop to 100 submissions?

    Asked by sethrs17 on February 18, 2011 at 04:34 PM
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    Answered by cvijic on February 21, 2011 at 05:25 AM
    Dear Sir,If you sign up for a premium monthly subscription and cancel afterwards, your form will drop from 1000 to 100 monthly submissions.
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    JotForm Founder

    Answered by aytekin on February 21, 2011 at 05:56 AM

    You will stay as Premium until the time you have paid for expires. After that, your limits will go down to 100.

    Example: If you upgraded to 10th of February, if you cancel now, your account will stay Premium until 10th of March. Then your account will become Basic and your limits will go down from 1000 to 100.