Why Square integration fields are not working properly?

  • Profile Image
    mamascoldbrew
    Asked on March 30, 2018 at 12:06 AM

    Hello! 

    I have a form all set and it is connected to square.  When I publish the form, the form will let me enter my name for the payment, but it won't let me enter any other card information like the number, expiration, etc.  

    Can you please advise? 

    Thanks! 

  • Profile Image
    Nik_C
    Answered on March 30, 2018 at 05:13 AM

    I checked your form and I was able to replicate this issue, the fields are not accessible.

    Please allow me some time to check this issue further and I will get back to you once I test further.

    Thank you!

  • Profile Image
    Nik_C
    Answered on March 30, 2018 at 11:31 AM

    Thank you for your patience.

    The issue is with disabled products that you have:

    1522423833Screen Shot 2018-03-30 at 5.30

    So just remove those fields and it should be working fine.

    If that doesn't work for you please let us know so we can forward this to our backend team for further checking.

    Thank you!