- krystianakmAsked on March 30, 2018 at 06:18 AM
i've pressed the excel download, and all i get is the coded version of the submitter's answers.
This is a re-post of a comment on How to Export Form Data to Excel
- JotForm SupportVictoria_KAnswered on March 30, 2018 at 06:39 AM
From what I can read, I suppose your form is encrypted. Is it correct?
Unfortunately, Excel, CSV and PDF reports are not supported in Form Encryption. It means that even if you have the key, you cannot decrypt the submissions in Excel.
You can still view the submissions in a table format on the Submissions page via the Grid Report.
Hope this helps.