I do have questions about upgrading my account.

  • Profile Image
    NutraHR
    Asked on March 30, 2018 at 12:27 PM

    I'm considering upgrading to the Bronze.  If I do how many email addresses can I add for notifications?  Also, is there a penalty for canceling sooner than 1 year (any prorated refunds).  Is the 25 forms per year or month? If I delete a form, does that open up a spot?


    Thank you.


  • Profile Image
    Kevin_G
    Answered on March 30, 2018 at 01:17 PM

    1. You may add up to 30 recipient email addresses on any paid plan. 

    2. No, if you cancel your subscription after the renewal date then we will issue a prorated refund. 

    3. The forms limit does not reset, deleting forms will also open a free spot for new forms, the same happens when you disable a form, this way you can just disable them and keep the submissions data on your JotForm account. 

    If you have more questions, please let us know.