Formatting lost when I switched to "all questions in one page"

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    tarabrownphotography
    Asked on March 30, 2018 at 08:36 PM

    Hi there! I just built a form and it's in the "single question in one page" form, but I want it in "all questions in one page." However, when I changed the setting, all of my custom formatting disappeared, as did some of the questions. Would love some help troubleshooting this!


    Thanks,

    Tara

    tb@tara-brown.com

  • Profile Image
    Victoria_K
    Answered on March 31, 2018 at 05:35 AM

    Hello Tara,

    We do apologize for any inconvenience caused. If the layout of a form is changed, some format adjustments need to be performed for new layout. But, previous formatting is saved for "Single question in one page". It means if you switch back, your fields and styling will be back.

    Please let us know if you need further assistance.

  • Profile Image
    tarabrownphotography
    Answered on March 31, 2018 at 06:30 PM

    Thanks! I was able to figure out the issue and create a new form. The initial change just startled me haha. :)

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    BDAVID
    Answered on March 31, 2018 at 09:01 PM

    Glad to know you figured it out. Open a new thread if you need anything else, we will be glad to assist you.