The downloaded excel submissions file is blank

  • Shawtair
    Asked on March 31, 2018 at 6:20 AM

    When I opened the excel document after download, it was blank, even though I have 13 submissions. Why is that?

  • Adrian
    Replied on March 31, 2018 at 8:57 AM

    I have cloned your form, made a test submission, and the Excel file is not blank but it is showing that submission.

    The downloaded excel submissions file is blank Image 10

    Can you please try downloading the Excel file of your submissions again and see if the issue persists?

    How to Download Form Submissions as Excel/CSV/PDF