The downloaded excel submissions file is blank

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    Shawtair
    Asked on March 31, 2018 at 06:20 AM

    When I opened the excel document after download, it was blank, even though I have 13 submissions. Why is that?



    This is a re-post of a comment on How to Export Form Data to Excel

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    Adrian
    Answered on March 31, 2018 at 08:57 AM

    I have cloned your form, made a test submission, and the Excel file is not blank but it is showing that submission.

    1522500984321.png

    Can you please try downloading the Excel file of your submissions again and see if the issue persists?

    How to Download Form Submissions as Excel/CSV/PDF