I upgraded to Silver yesterday from bronze but I received an email saying my account was downgraded

I upgraded to Silver yesterday from bronze. Is this a fraud email? It still says my plan is silver.

I see that you have already opened a separate thread regarding this concern.

https://www.jotform.com/answers/1431346

I have already responded to that thread.

If you have any question regarding the same issue, may I suggest that you refer to that thread to avoid confusion, please?