I upgraded to Silver yesterday from bronze but I received an email saying my account was downgraded

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    hvhullabaloo
    Asked on March 31, 2018 at 07:55 AM

    I upgraded to Silver yesterday from bronze. Is this a fraud email? It still says my plan is silver.

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    Mike_G
    Answered on March 31, 2018 at 10:00 AM

    I see that you have already opened a separate thread regarding this concern.

    https://www.jotform.com/answers/1431346

    I have already responded to that thread.

    If you have any question regarding the same issue, may I suggest that you refer to that thread to avoid confusion, please?