Only one form submission is allowed message displayed on my form

  • nnekabernard
    Asked on March 31, 2018 at 11:49 AM

    Hello,

    I'm having issues with parents not being able to complete a form I created.  They are receiving the following message:

    Sorry!  Only one entry is allowed.

    This is the message several parents have received and their student hasn't been registered.  Please assist.  Thanks

    Jotform Thread 1431448 Screenshot
  • Kiran Support Team Lead
    Replied on March 31, 2018 at 1:14 PM

    I have checked your JotForm and see that the Unique submission is enabled with 'Check Cookies and IP' option and so the form is not allowing to submit again.

    152251615631032018 2236555 Screenshot 10

    Please disable this option so that multiple submissions will be allowed on your form.

    Thanks!