Google Drive creating duplicate files when the submission is edited

  • grahamlaw
    Asked on March 31, 2018 at 12:17 PM

    I have google drive integration enabled. When a person fills out a form and uploads files, it works fine.

    But if the person clicks on the link to edit the form later, and adds another file to upload, it copies all files to google drive again, including the ones that were already there, so now there are multiple copies of the original files.


    Jotform Thread 1431457 Screenshot
  • Kiran Support Team Lead
    Replied on March 31, 2018 at 1:30 PM

    Yes. Google drive integration creates a new file when the submission is edited. This is due to the files in the Google Drive are managed by the file ID and not the file names. Unfortunately, the PDF files that are already uploaded cannot be removed currently and required to remove them manually.

    Thank you!