- lovereadingAsked on April 01, 2018 at 04:57 AM
Trying to create a form with paypal integration. but the option seems disabled.
- JotForm SupportliyamAnswered on April 01, 2018 at 06:37 AM
One reason why your form will not integrate with Paypal is because you already have a payment gateway integration existing in the form. Please take note that you can only have one payment platform in a form. On your form's case, the Purchase order field exists. Thus, you will need to delete the said field if you wish to have it replaced.
In addition, please take note that replacing the field or deleting the existing field will not delete your products. By adding the Paypal field after removal of the Purchase order field, your products will remain intact.
If you have additional questions, please let us know.