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Catesia HairstonAsked on April 1, 2018 at 2:58 PM
I created 2 accounts by mistake and deleted the account with the upgrade. Will deleting the account stop my subscription?
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Mike_G JotForm SupportReplied on April 1, 2018 at 3:36 PM
I would like to apologize for any inconvenience, however, when I checked if there is an account associated with the email address that you have used in opening this post, I found one account — catesiah. The account is on a free subscription.
We will be glad to help you with your concern. Can you provide us the username of your two accounts, please? Also, did you make a request to delete your paid account here in the support forum?
We will wait for your response.