Card form: When cloned is cloning in classic layout.

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    dsid
    Asked on April 02, 2018 at 10:04 AM

    When I clone a Card form it clones as a Classic form, which is problematic and time consuming. I clone forms on a regular basis and use the Card format is my standard. I need Cards forms to clone as Card forms.

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    Nik_C
    Answered on April 02, 2018 at 11:26 AM

    Are you sure that you choose the right section when you wanted to import the form:

    1522682588Screen Shot 2018-04-02 at 5.22

    This screencast should help as well:

    1522682659screencast.gif

    Since if you choose Classic form, and you're reporting Card form, it will be converted.

    It works vice versa as well.

    If you have any further questions, please let us know.

    Thank you!


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    dsid
    Answered on April 02, 2018 at 12:43 PM
    Using the import method does work. I was using More>Clone Form.
    Thanks.
    Digital Sign ID, Inc. (DSID)
    Richard Brock
    Co-Founder, COO
    P: 800-407-9188 EXT 501
    digitalsignid.com
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    Nik_C
    Answered on April 02, 2018 at 01:29 PM

    Thank you for additional inputs.

    I tested that as well, but I wasn't able to replicate that problem:

    1522689985screencast.gif

    What is the form you are working on so we can check closer?

    Thank you!

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    dsid
    Answered on April 02, 2018 at 01:43 PM
    Most of the card forms in my account clone as classic forms. A few of them clone correctly.
    This one does NOT clone correctly: https://form.jotform.com/80605485782969
    This one does clone correctly: https://form.jotform.com/73438097084969
    Digital Sign ID, Inc. (DSID)
    Richard Brock
    Co-Founder, COO
    P: 800-407-9188 EXT 501
    digitalsignid.com
    ...
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    Nik_C
    Answered on April 02, 2018 at 02:50 PM

    I tested your form and you're correct, the form is cloning in classic view.

    I will forward this to our backend team for further checking.

    We'll keep you posted via this thread.

    Thank you!

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    asil
    Answered on April 17, 2018 at 06:50 AM

    Hello,

    Problem should be solved, can you check and let us know if it is working correctly on your end, too?

    Thank you.