- ZeshanHaiderAsked on April 02, 2018 at 12:09 PM
I have noticed that now if we select an option for the "What type of property do you own" then that option does not get selected. That is odd because it was working fine previously and I didn't change anything.
Please do something.Page URL:
- JotForm SupportKevin_GAnswered on April 02, 2018 at 02:08 PM
I can see the issue happens due to the disabled condition on your form:
I can see the condition is still triggering although it has been disabled, I will forward this thread to our second level so our developers can resolve this issue, in the meantime you may try deleting that condition to get the form working as expected.
We will keep you updated via this thread.
- ZeshanHaiderAnswered on April 03, 2018 at 12:09 AM
Deleting the condition solved the issue
- JotForm Supportashwin_dAnswered on April 03, 2018 at 02:33 AM
I am glad to know that deleting conditions solved this issue. Please note that this issue is still being looked into by our backend team. We will get back to you as soon as we have any update from them.
- JotForm DeveloperiremAnswered on April 04, 2018 at 08:05 AM
Hello, we are sorry for the inconvenience caused.
The problem should be fixed now. Please check it and let me know if you need anything further.