Configurable widget: Loads slow when adding fields

  • Profile Image
    MIWgroup
    Asked on April 02, 2018 at 12:14 PM

    On mobile, I tried to add more space for more entries, it takes sometime to load so tried to use the side scroll bar, it wouldn't move. I waited a while and it let me scroll down to reach and fill.  Is it normal behavior? (Configurable List widget)

  • Profile Image
    Richie_P
    Answered on April 02, 2018 at 01:11 PM

    I have tested your form in my mobile device and it seems that the load time is when the widget builds fields in your mobile and you cannot scroll right away.

    This seems to be normal in a way.

    Here is a screen cast of my sample form.

    You can scroll easily by clicking the end of the scroll bar.

    However, if you experience any more delay or when the widget won't scroll at all, let us know so that we can check it further.

    Thank you.


  • Profile Image
    MIWgroup
    Answered on April 06, 2018 at 10:43 AM

    On mobile only:

    Sometimes too slow, have to pause for a few mins.  That doesn't work for me.  On top of that, it doesn't want to add more than 5 fields.

  • Profile Image
    Richie_P
    Answered on April 06, 2018 at 11:51 AM

    It seems the delay depends on the phone of the user, with your forms having so many fields, the stress should be normal.  I have tested the form using an emulator for Samsung s8+, here is my screen cast.

    I was able to create more than 5 fields at my end.

    Hope this information helps.


    Please let us know if we can be of further assistance.

  • Profile Image
    MIWgroup
    Answered on April 06, 2018 at 12:01 PM

    The pause and being difficult to add more fields need to be lightened for every mobiles.

  • Profile Image
    Richie_P
    Answered on April 06, 2018 at 12:23 PM

    If you test your form in the Form builder then mobile view, you can see that there is no pause in creating fields and the configurable list loads fast.

    Here is my screencast:

    The stress using the mobile phones is normal, especially in old phones with small ram.

    Please let us know if we can be of further assistance.