Trying to make a payment but an error occurred

  • Patrick Turner
    Asked on April 2, 2018 at 7:11 PM

    trying to pay thru the site and it’s using jotform and I keep getting an error message “square Payment error, access token is missing” is that something I’m doing wrong or is it the company ?

  • Jan
    Replied on April 2, 2018 at 10:00 PM

    It is possible that there is a problem with the form itself. The error message that you are getting means that the Square payment integration on that form is not configured correctly.

    I recommend you to contact the company website or the administrator of the website and report this issue to them.

    Thank you.