- sladezumhofeAsked on April 02, 2018 at 09:49 PM
Hi, I have a form created for a client. It looks great on desktop but have had many many issues with its layout on mobile. The most notable is the first screens "Begin" button. I can see the arrow but the word "Begin" does not show up on mobile.
Is this normal or have I done something wrong?
- JotForm SupportEltonCrisAnswered on April 03, 2018 at 12:16 AM
Yes, they are displayed that way when viewed on mobile. Next and back texts are replaced with big arrows but they work the same way.
- sladezumhofeAnswered on April 03, 2018 at 12:24 AM
Thanks for the reply! Is there any way to get the text to show? The client is requesting it and I have to agree...just showing the small arrow at the bottom of the screen is confusing and easily missed.
- JotForm SupportWelvinAnswered on April 03, 2018 at 03:01 AM
I'm sorry, but it is optimized to be like that on mobile devices. You can also tap and slide in the screen to move to the next page. There's a similar request, but the developers decided to keep it that way.
- evokeneuroscienceAnswered on April 03, 2018 at 03:05 AM
There needs to be a place to vote for this. I think your developers are wrong. At the very least...make that tiny arrow more visible. It is almost hidden as it is now.
Users have no idea they should/can swipe to view the next screen. This is a really bad UI decision.
- evokeneuroscienceAnswered on April 03, 2018 at 03:13 AM
I agree. Your developers should stick to developing and consult a designer/UI expert. I can't imagine they would find this acceptable.
- JotForm UI DeveloperkaanAnswered on April 03, 2018 at 03:27 AM
First question in your form is a Header field and Previous and Next button texts for Header field are not visible in mobile mode due to design decisions; However you can always enable Welcome Page by clicking to "+ Add Welcome Page" button stands above of your first question field which has the functionality you are looking for and the text will show up on mobile devices.
Thank you, have a great day!