How to add subscription products in Braintree payment tool?

  • turnerwoods
    Asked on April 2, 2018 at 11:32 PM

    Hi,

    I need to integrate Braintree into my Current JotForm which was previously integrated with PayPal. I have confirmed my Braintree is all correct and set up and I have all the correct codes. 

    I've input Merchant ID, public key and private key. Then selected "sell subscription". Now when I click "save", it says, "Please select Braintree subscriptions you would like to sell."

    Jotform Thread 1433097 Screenshot
  • Ashwin JotForm Support
    Replied on April 3, 2018 at 3:37 AM

    With which form you are having this issue with? It seems your last edited form has braintree payment tool but it is not integrated with your braintree account. 

    If I understand your requirement correctly, you want to add subscription products in your form. Is that correct? Please note that you should add subscription product in your braintree account and then it will be displayed automatically in your payment tool. Please check the screenshot below:

    1522740908braintreePlan Screenshot 10

    I would suggest you to please add subscription product in your Braintree account and that should solve your problem. The following guide should help you how to add subscription products in braintree:  https://articles.braintreepayments.com/guides/recurring-billing/plans

    Hope this helps.

    Do get back to us if you have any questions.

  • turnerwoods
    Replied on May 2, 2018 at 8:29 AM

    I switched to Paypal Pro. Thanks a lot for the help.