Authorize.net - Getting Error Message

  • engagereggie
    Asked on April 3, 2018 at 12:11 AM

    This error message keeps coming up when trying to submit payment. Please help!!!

    Jotform Thread 1433127 Screenshot
    Page URL: http://www.riverbankcheeseandwine.org/vendor-info/
  • BJoanna
    Replied on April 3, 2018 at 2:52 AM

    I inspected your form and I saw that Sandbox Mode is enabled.

    1522737722autorize Screenshot 10

    Have you created a Sandbox account? Also, are you using Sandbox Mode API login and Transaction Key? Please note that API login and Transaction Key are not the same for the Live Mode and Sandbox Mode. 

    If you are using live API login and Transaction Key, you can disable Sandbox Mode and test your form again in Live Mode. If you are using a Sandbox Mode API login and Transaction Key make sure that they are correct. 

    Inside of this guide, you can find how to test Authorize.net in Sandbox Mode:

    How to Test Authorize.net Payment Tool on Sandbox Mode?

  • engagereggie
    Replied on April 3, 2018 at 4:43 PM
    Thank you!
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    Reggie Rucker
    Principal
    Engaged by Reggie Rucker
    209.505.9766


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