Explain the payment submissions limit on the free plan

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    Asked on April 03, 2018 at 11:29 AM

    What do you guys mean about 3 payments recieved under the standard in pricing?

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    Answered on April 03, 2018 at 12:45 PM

    This means you can only receive 3 payments per month on the free plan. A submission will be considered as a "payment submission" if you received a payment through one of our payment processors.

    Below is the complete breakdown per month on each plan:

    Plan         Max Number of Payments      Monthly Subscription Cost
    Starter 3 Free
    Bronze 10 $19
    Silver 100 $39
    Gold Unlimited $99

    If your current monthly payments exceed these amounts, you will need to upgrade your account to the appropriate plan that fits your payment level requirements. If you do not upgrade, you will be unable to accept any additional payments over the levels listed above. Or you can wait on the 1st day of the succeeding month to get your limits replenished.

    It's worth mentioning that the rest of your forms "without a payment field" will continue to work. The only form that will stop working would be forms that receive payments. And deleting the payment field from a disabled form will re-enable it.