How do payment forms work?

  • henry9099
    Asked on April 3, 2018 at 12:04 PM

    Hi, if i create payment forms, what happens when someone fills out their details? Do i get sent their payment details and i execute the purchase, or does it actually make the payment?

  • Support_Management Jotform Support
    Replied on April 3, 2018 at 1:15 PM

    When you create a payment form, you integrate one of our payment processors. Once a user submits the form, the payment will go to whichever processor you have chosen (e.g. PayPal, Stripe, etc).

    As the form owner, you won't need to do anything. As soon as they make a payment, it will go to the payment processor you used for that form. So if you used PayPal, then payments will go to the PayPal account you integrated with your form (and so on).

    To get a better understanding on how this works, I recommend the compendium of guides we have about payment forms in general:

    https://www.jotform.com/help/chapter-7-Payment+Forms

    If you have other questions, don't hesitate to ask.