What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How is the email sent? 504 Gateway Time-out error with Gmail account.

    Asked by gregdinn on February 19, 2011 at 07:15 AM

    I am getting a 504 Gateway Time-out error when anyone submits a form to Gmail from my site at refinerproducts.com/signup.htm

    My ISP wants to know...
    How does this send mail please? Does this send via gmail or with an SMTP account, or simply using sendmail?


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    JotForm Founder

    Answered by aytekin on February 20, 2011 at 12:53 AM

    The notification emails are sent from our servers. Here is the email server logs if you need to show to your ISP:

    Feb 20 01:49:02 monk sm-mta[27227]: p1K6n2cm027225: to=<rpmquo@gmail.com>, ctladdr=<jotform@monk.interlogy.com> (1002/1003), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=123946, relay=gmail-smtp-in.l.google.com. [], dsn=2.0.0, stat=Sent (OK 1298184542 g6si8094802qcq.36)