How do I update a sub-user who has a new email?

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    sammamish
    Asked on April 03, 2018 at 03:43 PM

    She has gotten married and has a new email address.  I am the account holder.


    Thanks,

    Cynthia

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    Mike_G
    Answered on April 03, 2018 at 05:10 PM

    If she already updated the email address associated with her JotForm account. You just have to invite here again (using her new email address) as a sub-user of your account following this guide — How-to-Share-Forms-with-a-Sub-account-User

    Then, you have the option to just remove her old email address from the user section of your accounts page — https://www.jotform.com/myaccount/users

    If you have other questions or concerns, please do not hesitate to let us know.