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sammamishAsked on April 3, 2018 at 3:43 PM
She has gotten married and has a new email address. I am the account holder.
Thanks,
Cynthia
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Mike_G JotForm SupportReplied on April 3, 2018 at 5:10 PM
UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered.
If you would like to have additional users added to your account, please check out JotForm Enterprise.
If she already updated the email address associated with her JotForm account. You just have to invite here again (using her new email address) as a sub-user of your account following this guide — How-to-Share-Forms-with-a-Sub-account-User
Then, you have the option to just remove her old email address from the user section of your accounts page — https://www.jotform.com/myaccount/users
If you have other questions or concerns, please do not hesitate to let us know.