People not getting the autoresponder.

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    Asked on April 03, 2018 at 05:30 PM


    for form

    Someone informed me that when they signed up they didn't receive an email after signing up.... Do I have a setting wrong? They should be getting an email thanking them that looks like it's coming from

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    Answered on April 03, 2018 at 06:42 PM

    You do, the people that fills the form are not getting the autoresponder, since the field where they enter their email address, the "Email" field, is not assigned as the recipient: