People not getting the autoresponder.

  • Profile Image
    SELC
    Asked on April 03, 2018 at 05:30 PM

    Hi,

    for form 

    https://form.jotform.com/72974725174163

    Someone informed me that when they signed up they didn't receive an email after signing up.... Do I have a setting wrong? They should be getting an email thanking them that looks like it's coming from jamie@sanelijo.org

  • Profile Image
    BDAVID
    Answered on April 03, 2018 at 06:42 PM

    You do, the people that fills the form are not getting the autoresponder, since the field where they enter their email address, the "Email" field, is not assigned as the recipient:

    1522795304willbeattending.png