Thank you Page isn't carried over when you switch from Card Form to Classic Form

  • divesepay
    Asked on April 3, 2018 at 7:26 PM

    When I go to edit the Thank You Page and then setback the form to NOT be in questions on all one page, why does the Thank You Form again not show my updates?

    Jotform Thread 1434355 Screenshot
  • Elton Support Team Lead
    Replied on April 3, 2018 at 9:18 PM

    I was able to reproduce it here. After switching from Card Form to Classic Form, the custom thank you message isn't carried over.


    Thank you Page isnt carried over when you switch from Card Form to Classic Form Image 1 Screenshot 30

    Thank you Page isnt carried over when you switch from Card Form to Classic Form Image 2 Screenshot 41

    I have now submitted this to our developers. Once this is fixed, we will let you know here.