Customer submitted form but it is not being displayed in form's submission page.

  • krystianakm
    Asked on April 3, 2018 at 9:01 PM

    I've sent the form links to a customer to fill out, and she said she submitted it, but i have not received the forms or the notification that it was submitted.



  • Ashwin JotForm Support
    Replied on April 4, 2018 at 1:55 AM

    Please let us know the form in which you are missing submissions. Do you have any details of the submission or customer data like email address? This will help us trace the submission or figure out the issue.

    Have you embedded your form in any webpage? Please share the webpage URL and we will take a look.

    We will wait for your response.