Why my account is over quota since I didn't publish the form?

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    Asked on April 04, 2018 at 01:45 AM

    I just finished my first form and embedded it on my website on an unlinked page. In the process, of course, I previewed it a few times, but haven't actually tested it, nor made it public. According to the above information previews do not count in the monthly view quota, but my views are already at 56 and increasing with every . How this happened?

    This is a re-post of a comment on Form View Limits: What Is It All About?

  • Profile Image
    Answered on April 04, 2018 at 05:28 AM

    Yes, that is correct, form views shouldn't count on preview or when you view it, in any way, from the device that created the form (from the same IP address).

    Did you, by any chance, test your form from another network? For example, from a mobile device?

    I reset your views limit.

    We'll wait for your response.

    Thank you!

  • Profile Image
    Answered on April 04, 2018 at 12:11 PM

    Thanks for your reply

    No, I started and continued to work on my desktop, and I hope to test the form today from the same computer. If it works as expected, it will be until then when let others know about it.

    I know,  still have lots of views to go, but I wondered about this situation.

  • Profile Image
    Answered on April 04, 2018 at 01:08 PM

    The Form Views for your account is showing 1 so you should be good to go now.

    This counter is reset on the 1st day of each month.

    Related Article: Understanding Your Account Usage and Limits