My account has been suspended.

  • mohammad reza
    Asked on April 4, 2018 at 6:17 AM

    How can I activate it? Would you please help me. I have to create an online form.

  • tina JotForm Developer
    Replied on April 4, 2018 at 9:34 AM

    The form 80791546310556 was found on your account suspicious of phishing activity because it is collecting passport information. The information that belongs to form users such as password, SSN, credit card number, CVV, driver's licenses, passport information are considered as sensitive personal information. Please note that asking sensitive personal information violates our Terms of Use. Therefore your account has been suspended.

    If you confirm deletion of these guilty fields from your form, we can reactivate your account.

    The guilty fields:

    1522848764Screen Shot 2018 04 04 at 4 Screenshot 10

    answers Screenshot 21

  • mohammad reza
    Replied on April 4, 2018 at 11:43 AM
    Hi. Yes. I'll delete these sensitive filed.
    I apologize you to violate your rules unintentionally.
    Regards.
    ...
  • Kevin Support Team Lead
    Replied on April 4, 2018 at 12:50 PM

    Fields have been deleted and your account reactivated now. 

    Thanks. 

  • mohammad reza
    Replied on April 4, 2018 at 2:43 PM
    Thanks.
    ...