- s_floresAsked on April 04, 2018 at 09:41 AM
The placeholders in my form are not being translated. There needs to be a Spanish and French option. When the user selects french, all the placeholders remain in English. How can the place holders be translated aside from creating new elements that are French/Spanish to begin with?
- JotForm DeveloperScottAnswered on April 04, 2018 at 11:19 AM
Looks like the Placeholder option is not configured to be translatable at this moment for the Multi Line question.
I will be sending this bug ticket to the related development team and you will be informed via this thread when this issue is fixed.
Till that day, I might suggest you use the Sub Label property for these pieces of information since for this property the translations are working as expected.
Thank you for letting us know about this issue!
- JotForm DeveloperiremAnswered on April 05, 2018 at 04:22 AM
We are sorry for the inconvenience caused.
The problem should be fixed now. Please check it and let me know if you need anything further.
- s_floresAnswered on April 05, 2018 at 10:22 AM
It is working perfectly. Thank you for the prompt solution!