Can't seem to change background.

  • Profile Image
    nanyacht
    Asked on April 04, 2018 at 10:23 AM

    https://form.jotform.com/nanyacht/board-of-governors-information-form


    Can you tell me why I keep changing the background, but it still is pineapples every time??


    Thanks!

  • Profile Image
    BJoanna
    Answered on April 04, 2018 at 11:32 AM

    I do not see pineapples on the background image.

    1522855841backgrund.JPG

    It seems that you successfully change the background image of your form. 

    If your form is embedded and the correct background is not shown there, provide us the webpage URL. 

  • Profile Image
    nanyacht
    Answered on April 04, 2018 at 02:43 PM
    [cid:image001.png@01D3CC1C.07F5B490]
    Why can’t I seem to get rid of these darn pineapples? Cache?
    Michelle J. Roberts
    Nantucket Yacht Club
    Communications Manager
    508-228-1400 l www.nantucketyachtclub.org
    ...
  • Profile Image
    Victoria_K
    Answered on April 04, 2018 at 03:43 PM

    Unfortunately, your screenshot hasn't got through, you might have attached it to your email reply. 

    How-to-Post-Screenshots-to-Our-Support-Forum

    But, yes, we suppose that the issue is cache related. Can you kindly clear your browser's cache? I have now cleared your form's caches as well.

    Clear-Your-Browser's-Cache

    Hope this helps. But, if the issue persists, please let us know. 

    Thank you!