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    Asked on April 04, 2018 at 11:48 AM

    Dear sir/madam,

    We use Jotform for our clients to order goods from our business. As a result you hold data which we can download at will that has been gathered from this process.

    Can you confirm your GDPR compliance and where is the data located?

    Kind regards



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    Answered on April 04, 2018 at 12:59 PM

    Jotform is not yet GDPR compliant. We are working on the details to be in full compliance by the deadline, which is May 25th.

    I checked your account and I saw that you are storing your data in EU Datacenter, which is located in Germany. 

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    Answered on April 13, 2018 at 04:35 AM

    Great news! JotForm is GDPR compliant now. You can find more details here: https://www.jotform.com/gdpr/

    Also, we offer data processing addendums (DPAs) for our customers that operate in the EU. If you would like to sign a DPA, Feel free to send your request: https://www.jotform.com/gdpr/dpa/

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    Answered on April 19, 2018 at 11:46 AM

    I would like to inform you that we changed the DPA ( Data Processing Addendum) link. The new link is https://www.jotform.com/gdpr-compliance/dpa/