- truindependenceAsked on April 04, 2018 at 01:38 PM
I created a survey using the new card forms (one question per page). The survey uses a 5 star rating to measure client satisfaction for various services. Not all clients use all services so i'd like to have a N/A or Not Applicable option. I cannot see an option for this currently. Am i missing something?
- JotForm SupportRichie_PAnswered on April 04, 2018 at 02:34 PM
The star rating can only hold number values at the moment and the only option is to add a lowest rating text.
Maybe you can add the lowest Rating to 0 as N/A.
Please let us know if you have further questions.
- truindependenceAnswered on April 04, 2018 at 02:39 PM
Thanks, i had considered that but wanted to see if there was a better way to achieve it before i went that route.
- JotForm SupportRichie_PAnswered on April 04, 2018 at 02:56 PM
You could also use the Emoji Slider,
and change the field to Evaluation Slide, so you can add a "N/A" answer.
Here is a screen cast:
Please let us know if we can be of further assistance.