Form Card Layout: Add N/A to survey fields

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    truindependence
    Asked on April 04, 2018 at 01:38 PM

    I created a survey using the new card forms (one question per page). The survey uses a 5 star rating to measure client satisfaction for various services. Not all clients use all services so i'd like to have a N/A or Not Applicable option. I cannot see an option for this currently. Am i missing something?


    thanks.

  • Profile Image
    Richie_P
    Answered on April 04, 2018 at 02:34 PM

    The star rating can only hold number values at the moment and the only option is to add a lowest rating text.

    Maybe you can add the lowest Rating to 0 as N/A.

    Please let us know if you have further questions.

  • Profile Image
    truindependence
    Answered on April 04, 2018 at 02:39 PM

    Thanks, i had considered that but wanted to see if there was a better way to achieve it before i went that route.

  • Profile Image
    Richie_P
    Answered on April 04, 2018 at 02:56 PM

    You could also use the Emoji Slider,

    and change the field to Evaluation Slide, so you can add a "N/A" answer.

    Here is a screen cast:


    Please let us know if we can be of further assistance.