PAYPAL - Checkout Logo Size / ReDirect Website (?)

  • Profile Image
    TBSE
    Asked on April 04, 2018 at 01:39 PM

    Hello,

    I am awaiting the integration of PayPal Express from JotForm.

    In the interim, I installed the regular PayPal feature on some of my JotForms.

    Within the PayPal feature, it asks to "Upload a Logo." What is the preferred logo size of the logo I should upload, as the one I have uploaded looks too wide.

    Also, when the payment button is clicked, users are directed to my PayPal page. Is there a redirect feature where after the user enters payment information on PayPal and submits, they can be directed to a website I choose?

    - Where would I go, if possible, to add my company name to the PayPal payment page?

    Thanks for any help you can provide.


    George

  • Profile Image
    BDAVID
    Answered on April 04, 2018 at 02:47 PM

    We have an integration with PayPal Express, so you can integrate with it if you want to.

    "Within the PayPal feature, it asks to "Upload a Logo." What is the preferred logo size of the logo I should upload, as the one I have uploaded looks too wide."

    For the checkout logo, you must use 150x50 image for optimal appearance.

    "Also, when the payment button is clicked, users are directed to my PayPal page. Is there a redirect feature where after the user enters payment information on PayPal and submits, they can be directed to a website I choose?"

    On regards of redirecting the user to another page after the payment, this is not possible because PayPal blocks that process. Instead, I believe that PayPal gives you the Auto Return function, which you need to enable in your PayPal account settings:

    Snapshot_2014-06-04-wg3zr.png

    "- Where would I go, if possible, to add my company name to the PayPal payment page?"

    The checkout logo you setup, is the one that will appear in PayPal's checkout page, so your logo can be your companies name.

    Let us know if you have more questions.